When you speak, we listen

At PhillipCapital UK, our aim is to provide the best service in the market. If we fall short of this aim, we want you to tell us. All feedback is welcome and we will endeavour to respond to every comment you give us. If there are any general issues you have experienced, or things that you feel we could do better, please fill in the feedback form.

Our Compliance Team

Your feedback

Your feedback will be directed to our compliance team who will investigate the circumstance of the complaint on your behalf. All complaints are dealt with according to the PhillipCapital UK’s complaints procedure and a full written response will be sent to you as soon as possible.

Appropriately Resolved

If you do not feel that we have appropriately resolved your complaint you may be able to refer it to the Financial Ombudsman Service – an independent organisation who help to resolve disputes between companies and clients.

Financial Ombudsman Service:

Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
E14 9SR
Or find out more at

Not covered something?

Our team of UK based account managers are a call away, no press 1 for this or press 2 for that, simply an account manager there to help you.


Online Support

Email us at support@phillipcapitaluk.com and we will get back to you as soon as we can


Customer care

Call us on 08450 738 822 or +44 (0)207398 3100 if calling from overseas We are available from 8am to 6pm 5 days a week

Start the right way

We’ve removed as many unnecessary barriers as we can, making it as easy and simple as possible to start trading