Risk :: FAQs Categories

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65.5% of retail investor accounts lose money when trading CFDs with this provider .
You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

With the current COVID-19 situation, we would like to take this opportunity to reassure you of our commitment and ability to continue to provide you with a top-class service.
Our infrastructure and team are prepared to provide all services and support without interruption. We have in place controls for human resources, communications and business continuity management and we have confirmed that our support team is equipped to work remotely.
Should you require further information please do not hesitate to contact us.

FAQs

Risk

What you need to know about risk with PhillipCapital UK

2019 UK General Election - GBP Margin Update
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Can I offset my partner’s equity against my margin call?
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No, netting is not allowed across trading accounts.…

What should I do if I have problems meeting a margin call?
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If you are having problems topping up your margin, you can reduce your position to restore your margin level back above 100%. Should you have any issues t…

What happens if I am on margin call?
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If you are on margin call, you risk your open positions being closed at any time. We may allow you up two business days to take action to restore your mar…

How do I top up margin?
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You can increase your margin at any time by depositing funds with us.…

What happens if my margin falls below 100%?
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If your margin level falls below 100%, you will be sent an email alerting you of this fact. Your account information on MT4 Desktop will also be highlight…

How do I monitor my margin level?
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MT4 Desktop Platform (Real Time) MT4 Mobile Platform (Real Time) My Phillip Account (30s Update) You can also contact your relationship man…

What is your equity?
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Your equity is your account balance adjusted for profit or loss from open positions, including commission and swap interest/charges where applicable.…

What is the Financial Services Compensation Scheme?
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The Financial Services Compensation Scheme (FSCS) is the UK's compensation fund of last resort for customers of authorised financial services firms. I…

What happens if PhillipCapital UK goes into liquidation?
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If PhillipCapital UK were to go into liquidation, clients whose funds are held in the segregated client accounts will have their share of the segregated m…

FAQs
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High Risk Investment Notice: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Telephone calls and online chat conversations may be recorded and maintained. The information on this site is not directed at residents of the United States of America and is not intended for distribution to or for use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. PhillipCapital UK Limited (Company Number: 2863591). Registered Office: 3rd Floor, 12-14 Mason’s Avenue, London EC2V 5BT. Registered in England and part of the PhillipCapital Group is authorised and Regulated by the Financial Conduct Authority, 12 Endeavour Square, London E20 1JN. (Reference Number: 169760)

Whilst every effort has been made to ensure the accuracy of the website, this information is subject to change, often without notice and therefore is for guidance only. If you ever have any questions please contact PhillipCapital UK directly.

This website has been drafted in the English language, but may be translated by Google Translate or other translation means. Where the website has been translated, in the event of any discrepancy between the meaning of the translated version of the website and the English language version, the English language version shall prevail.

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