This would be an unlikely occurrence, as we will only list segregated client accounts as payment designations. However, if there were to be an occurrence where you paid money to an account of the firm as opposed to the client money account, your funds would still be treated as client money. In this instance, we would transfer your funds into a segregated client account as quickly as possible to ensure their protection.
With the current COVID-19 situation, we would like to take this opportunity to reassure you of our commitment and ability to continue to provide you with a top-class service.
Our infrastructure and team are prepared to provide all services and support without interruption. We have in place controls for human resources, communications and business continuity management and we have confirmed that our support team is equipped to work remotely.
Should you require further information please do not hesitate to contact us.
