Deposits :: FAQs Categories

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65.5% of retail investor accounts lose money when trading CFDs with this provider .
You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

With the current COVID-19 situation, we would like to take this opportunity to reassure you of our commitment and ability to continue to provide you with a top-class service.
Our infrastructure and team are prepared to provide all services and support without interruption. We have in place controls for human resources, communications and business continuity management and we have confirmed that our support team is equipped to work remotely.
Should you require further information please do not hesitate to contact us.

FAQs

Deposits

Below you will find a PhillipCapital UK Deposits Guide list

Is my money protected?
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Please see the Safety of Funds page of our website for all the relevant details regarding the protection of your funds.…

What if my deposit has been declined?
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If your deposit has been declined, you are advised to contact your bank/ card provider immediately.…

What if my deposit is made but is done outside normal UK Banking Hours?
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Deposits received by bank transfer outside normal business hours will be processed on the following business day.…

How will PhillipCapital UK be able to identify my deposits?
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Payments by Debit Card are made through your MyPhillip area and are linked to your account. For payments made by bank transfer, you will need to reference…

When will funds be applied to my account and be available for trading?
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Where we receive notification that funds have been transferred, either by debit card or bank transfer, you will receive an email confirmation. When the fu…

What are the fees for depositing money on my account?
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Many banks and card providers have processing fees for transferring money. Where these have been applied, PhillipCapital UK will pass on the relevant char…

Does PhillipCapital UK accept third party deposits?
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No - PhillipCapital UK will not accept third party deposits (a deposit received from an account in a different name to the name on the trading account).…

Can I deposit funds from mobile devices?
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Yes - please log onto your MyPhillip to access the payments page on our website…

Can I make a card payment over the telephone?
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Yes - PhillipCapital UK has the facility to process debit card payments over the phone. However, for security reasons we advise that wherever possible you…

Can I pay from an account in a currency other than those base currencies?
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Your bank may allow you to pay in a currency other than the base currency of your PhillipCapital UK account. You should check with your bank, the exchange…

What currencies do PhillipCapital UK accept?
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PhillipCapital UK offer three base currencies for both the Phillip and Premium Account: GBP, EUR, USD. Deposits can only be received in the base currency…

How much should I deposit into my account?
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The minimum initial deposit will depend on the account type you select. The initial deposit for the Standard Account is $2.000. There is no limit on the s…

How can I deposit money into my MT4 account?
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In order to deposit funds, clients must login into their MyPhillip account. PhillipCapital UK accepts deposits by Debit Card and bank transfer (including…

What if I pay to an account which is not segregated?
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This would be an unlikely occurrence, as we will only list segregated client accounts as payment designations. However, if there were to be an occurrence…

How is money segregated?
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PhillipCapital UK requires that all money received from clients be paid into segregated client accounts. These ‘ring-fenced’ accounts are held…

Where is my money held?
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Your money will be held in a segregated client bank account with a tier one bank selected by the company. Where large amounts of client money are received…

FAQs
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High Risk Investment Notice: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Telephone calls and online chat conversations may be recorded and maintained. The information on this site is not directed at residents of the United States of America and is not intended for distribution to or for use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. PhillipCapital UK Limited (Company Number: 2863591). Registered Office: 3rd Floor, 12-14 Mason’s Avenue, London EC2V 5BT. Registered in England and part of the PhillipCapital Group is authorised and Regulated by the Financial Conduct Authority, 12 Endeavour Square, London E20 1JN. (Reference Number: 169760)

Whilst every effort has been made to ensure the accuracy of the website, this information is subject to change, often without notice and therefore is for guidance only. If you ever have any questions please contact PhillipCapital UK directly.

This website has been drafted in the English language, but may be translated by Google Translate or other translation means. Where the website has been translated, in the event of any discrepancy between the meaning of the translated version of the website and the English language version, the English language version shall prevail.

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