Deposits :: FAQs Categories
Is my money protected?
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Please see the Safety of Funds page of our website for all the relevant details regarding the protection of your funds.…

What if my deposit has been declined?
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If your deposit has been declined, you are advised to contact your bank/ card provider immediately.…

What if my deposit is made but is done outside normal UK Banking Hours?
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Deposits received by bank transfer outside normal business hours will be processed on the following business day.…

How will PhillipCapital UK be able to identify my deposits?
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Payments by Debit Card are made through your MyPhillip area and are linked to your account. For payments made by bank transfer, you will need to reference…

When will funds be applied to my account and be available for trading?
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Where we receive notification that funds have been transferred, either by debit card or bank transfer, you will receive an email confirmation. When the fu…

What are the fees for depositing money on my account?
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Many banks and card providers have processing fees for transferring money. Where these have been applied, PhillipCapital UK will pass on the relevant char…

Does PhillipCapital UK accept third party deposits?
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No - PhillipCapital UK will not accept third party deposits (a deposit received from an account in a different name to the name on the trading account).…

Can I deposit funds from mobile devices?
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Yes - please log onto your MyPhillip to access the payments page on our website…

Can I make a card payment over the telephone?
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Yes - PhillipCapital UK has the facility to process debit card payments over the phone. However, for security reasons we advise that wherever possible you…

Can I pay from an account in a currency other than those base currencies
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Your bank may allow you to pay in a currency other than the base currency of your PhillipCapital UK account. You should check with your bank, the exchange…

What currencies do PhillipCapital UK accept?
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PhillipCapital UK offer three base currencies for both the Phillip and Premium Account: GBP, EUR, USD. Deposits can only be received in the base currency…

How much should I deposit into my account?
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The minimum initial deposit will depend on the account type you select. The initial deposit for the Phillip Account is £500 (or equivalent in USD/EU…

How can I deposit money into my MT4 account?
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In order to deposit funds, clients must login into their MyPhillip account. PhillipCapital UK accepts deposits by Debit Card and bank transfer (including…

What if I pay to an account which is not segregated?
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This would be an unlikely occurrence, as we will only list segregated client accounts as payment designations. However, if there were to be an occurrence…

How is money segregated?
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PhillipCapital UK requires that all money received from clients be paid into segregated client accounts. These ‘ring-fenced’ accounts are held…

Where is my money held?
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Your money will be held in a segregated client bank account with a tier one bank selected by the company. Where large amounts of client money are received…

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