Withdrawals :: FAQs Categories

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65.5% of retail investor accounts lose money when trading CFDs with this provider .
You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

With the current COVID-19 situation, we would like to take this opportunity to reassure you of our commitment and ability to continue to provide you with a top-class service.
Our infrastructure and team are prepared to provide all services and support without interruption. We have in place controls for human resources, communications and business continuity management and we have confirmed that our support team is equipped to work remotely.
Should you require further information please do not hesitate to contact us.

FAQs

Withdrawals

What you need to know about withdrawals with PhillipCapital UK

What is your margin requirement?
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Your margin requirement is the sum of margin required to be held in relation to open positions across your account. Our current margin requirements can be…

How do I change bank details with PhillipCapital UK?
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To change your bank account, login into your MyPhillip, select “Register/update Your Bank Details” and complete the form with your new details…

What should I do if funds are not received?
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If you have not received your funds in a timely manner, please contact your relationship manager or a member of the helpdesk.…

Can I instruct you to pay money to third parties?
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No – we will only return funds directly to you…

Can PhillipCapital UK return funds in a currency other than the base currency?
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No - PhillipCapital UK will only return funds in the base currency of your trading account. Your bank is responsible for converting the payment back to th…

How long with it take to process a withdrawal?
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We will endeavour to process all withdrawal requests as speedily as possible. However, the receipt of your funds is affected by many factors, including th…

Is there a Minimum and Maximum amount I can withdraw from my account?
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We have no limit on the amount you can withdraw, but please note for small amounts the applicable bank charges could be a significant proportion of the am…

How will PhillipCapital return funds when requested?
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We will return funds to the value of your initial deposit to the source of funds, either your debit card or bank account. Any other funds will be returned…

When can I withdraw funds from my account and how often?
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You can submit a withdrawal request at any time. However, the cut off time for same day processing is 13:30 London Time. Any withdrawal request submitted…

How do I withdraw funds?
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You are able to request a withdrawal by logging onto the MyMoney page of your MyPhillip account and selecting “Request Withdrawal”. You may al…

FAQs
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High Risk Investment Notice: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Telephone calls and online chat conversations may be recorded and maintained. The information on this site is not directed at residents of the United States of America and is not intended for distribution to or for use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. PhillipCapital UK Limited (Company Number: 2863591). Registered Office: 3rd Floor, 12-14 Mason’s Avenue, London EC2V 5BT. Registered in England and part of the PhillipCapital Group is authorised and Regulated by the Financial Conduct Authority, 12 Endeavour Square, London E20 1JN. (Reference Number: 169760)

Whilst every effort has been made to ensure the accuracy of the website, this information is subject to change, often without notice and therefore is for guidance only. If you ever have any questions please contact PhillipCapital UK directly.

This website has been drafted in the English language, but may be translated by Google Translate or other translation means. Where the website has been translated, in the event of any discrepancy between the meaning of the translated version of the website and the English language version, the English language version shall prevail.

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