We will endeavour to process all withdrawal requests as speedily as possible. However, the receipt of your funds is affected by many factors, including the payment method selected, your location, your own bank’s procedures and any other checks which need to be completed.Payments are normally received within 5 working days.
With the current COVID-19 situation, we would like to take this opportunity to reassure you of our commitment and ability to continue to provide you with a top-class service.
Our infrastructure and team are prepared to provide all services and support without interruption. We have in place controls for human resources, communications and business continuity management and we have confirmed that our support team is equipped to work remotely.
Should you require further information please do not hesitate to contact us.
