General :: FAQs Categories

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65.5% of retail investor accounts lose money when trading CFDs with this provider .
You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

With the current COVID-19 situation, we would like to take this opportunity to reassure you of our commitment and ability to continue to provide you with a top-class service.
Our infrastructure and team are prepared to provide all services and support without interruption. We have in place controls for human resources, communications and business continuity management and we have confirmed that our support team is equipped to work remotely.
Should you require further information please do not hesitate to contact us.

FAQs

General

The General FAQs page will help answer your questions about trading with PhillipCapital UK  

Where can I find the contract specification provided by PhillipCapital UK?
,

…

What are your contract sizes
, ,

1 lot for FX = 100,000 units 1 Oil contract = 100 barrels 1 XAU contract = 100oz 1 XAG contract = 5000oz 1 CFD contract = Underlying M…

I am a US citizen/Green Card Holder; can I open a PCUK account?
,

Unfortunately we are unable to accept US clients…

What are the operating hours of PCUK
,

PhillipCapital UK Operating from 8am - 6pm, any urgent matter after operating hours, please send an email to [email protected] and we will get…

How do I find out the margin requirements for the contracts I wish to trade?
,

To find out the individual margin requirements, please see the contract specification table on the FX, CFDs or Commodities page.…

What is the Financial Services Compensation Scheme?
, ,

The Financial Services Compensation Scheme (FSCS) is the UK's compensation fund of last resort for customers of authorised financial services firms. I…

How is money segregated?
, ,

PhillipCapital UK requires that all money received from clients be paid into segregated client accounts. These ‘ring-fenced’ accounts are held…

What do you mean by ‘segregated’?
, ,

To segregate client money means that your funds will be held completely separately from PhillipCapital UK’s own money. This ensures that, in the eve…

FAQs
Start the right way

Start the right way

We’ve removed as many unnecessary barriers as we can, making it as easy and simple as possible to start trading

Request a Callback

Reliable, Safe, Compliant, Innovative

Advanced trading functions that includes: technical and fundamental analysis, automated trading, and many other innovative features to help traders to be successful. The trading platform is available on mobile, desktop and web versions.

Services

High Risk Investment Notice: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 65.5% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Telephone calls and online chat conversations may be recorded and maintained. The information on this site is not directed at residents of the United States of America and is not intended for distribution to or for use by, any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. PhillipCapital UK Limited (Company Number: 2863591). Registered Office: 3rd Floor, 12-14 Mason’s Avenue, London EC2V 5BT. Registered in England and part of the PhillipCapital Group is authorised and Regulated by the Financial Conduct Authority, 12 Endeavour Square, London E20 1JN. (Reference Number: 169760)

Whilst every effort has been made to ensure the accuracy of the website, this information is subject to change, often without notice and therefore is for guidance only. If you ever have any questions please contact PhillipCapital UK directly.

This website has been drafted in the English language, but may be translated by Google Translate or other translation means. Where the website has been translated, in the event of any discrepancy between the meaning of the translated version of the website and the English language version, the English language version shall prevail.

Copyright © 2021 Phillip Capital